¶ The Cyrigo helpdesk
This site helps you get the most out of Diri by Cyrigo, our platform for risk management, privacy and compliance. Whether you are new to the platform or looking for advanced features, you'll find step-by-step guides, best practices and troubleshooting tips here.
You can follow the common use cases below, or expand the menu on the left and browse the articles yourself. Use the search bar at the top to find articles by keyword.
Read the release notes to see what has changed in each release. We also keep a short changelog and work actively with customer feedback.
¶ What is your role and what do you need to do today?
The helpdesk is organised around user roles and the tasks you perform in Diri.
I am new to Diri and want to learn about the application
I want to find my own work in My Workspace
¶ Getting started, administration and content management
I am an administrator getting started with managing the application
I am a regular user setting up my account and dashboard
I want to set up two-factor authentication
I want to manage content in lists and registers
I want to import existing data from Excel or CSV
¶ Main features
I am going to conduct risk assessments
I am going to assess vendors, IT systems, customers or business processes
I want to analyse dependencies between systems and suppliers
I am going to work with privacy
I am going to do reporting and follow up on tasks and treatments
¶ Advanced use cases
I want to share my items and collaborate with other users
I want to work with risk assessment templates
I want to copy risk assessments
If you need further help, contact our support team at support@cyrigo.com.