¶ Application Programming Interface (API)
The entire Diri solution is built to support data flow in and out. This feature is essential for easy integration with existing systems. The most apparent integration is companies with a help desk and ticketing system for handling tasks. As tasks are also generated in Diri, we must integrate to send and receive tickets with existing systems to avoid complicated workflows. There are many exciting opportunities for an API, and we are exploring the possibilities. The API keys are generated for each organization in Diri. To access the API, you have to be an administrator.
Click on “Users & Access” in the main menu, and then click the "Organisation" tab. Click on the edit icon for the organization you wish to access, the API should work from the chosen organisation and suborganisations.
Navigate the to the API tab:
The API documentation and key generation are available through the menu. Keys are generated and shown once. Access is withdrawn by deleting the API key.
Contact us for more information on how to use the Diri API.
¶ API Documentation
Diri uses the REST API on Swagger. The API documentation is available at https://app.diri.ai/backend/docs.
Contact us for more information about the API.